Shipping policy
Shipping Policy
Last updated: August 8, 2026
Thank you for shopping with My Store! Please review our shipping policy below, as it differs between our digital and physical products.
1. Digital Products (Planners & Downloads)
Digital products are delivered instantly via email to the address used at checkout — no shipping required. After your payment is confirmed, you'll receive a download link within minutes.
If you don't receive your download link, please:
- Check your spam/junk folder
- Contact us at dbrown201524@gmail.com with your order number
2. Physical Products (Outdoor Gear)
Physical items are fulfilled through our dropship supplier partners. Please allow additional time for order processing.
- Processing Time: 1–3 business days
- Standard Shipping (US): 7–15 business days
- Expedited options may be available at checkout depending on the item
⚠️ Delivery estimates are provided by our suppliers and are not guaranteed. Delays may occur due to high demand, weather, or carrier issues.
3. Shipping Destinations
We currently ship physical products within the United States. International shipping is not available at this time.
4. Order Tracking
Once your physical order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking info to update after you receive it.
5. Lost or Delayed Packages
If your package hasn't arrived within the estimated window, contact us at dbrown201524@gmail.com with your order number. We'll work with our supplier to locate your shipment.
6. Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. Contact us immediately after placing your order if a correction is needed.
7. Contact Us
Questions about your shipment? Reach us at: dbrown201524@gmail.com https://digitallaunchlabus.myshopify.com