Terms of service

Return & Refund Policy

Last updated: August 8, 2026

Digital Products (Planners & Downloads)

All digital products — including wedding planners, life organizers, and any downloadable files — are non-refundable once purchased and the file has been accessed or downloaded. Because digital goods are delivered instantly and cannot be "returned," we are unable to offer refunds or exchanges on these items.

If you experience a technical issue with your download (e.g., corrupted file, access error), please contact us within 7 days of purchase at [your support email] and we will resolve it promptly.

Physical Products (Outdoor Gear & Dropship Items)

We want you to love your purchase. If you're not satisfied, here's our policy:

  • Return window: 30 days from the date of delivery
  • Condition: Items must be unused, in original packaging, and in the same condition received
  • Non-returnable items: Opened consumables, personalized items, or items marked final sale
  • Return shipping: The customer is responsible for return shipping costs unless the item arrived damaged or defective

To initiate a return, email us at [your support email] with your order number and reason for return. We'll provide instructions within 2 business days.

Refunds

Once your return is received and inspected, we'll notify you of approval or rejection. Approved refunds are processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrived damaged or you received the wrong product, contact us within 48 hours of delivery with photos and your order number. We'll make it right at no cost to you.

Questions?

Contact us at [your support email] or [your website contact page].

A few things to customize before saving:

  • Replace [your support email] with your actual email
  • Adjust the 30-day return window if your dropship suppliers (Zendrop/DSers) have different terms — check their policies to stay aligned
  • Add your store name/brand at the top if desired

Once you've pasted and edited it, hit Save on the page!


now a Terms of service policy

Here's a tailored Terms of Service for your store — covering both digital products and dropship physical goods:

Terms of Service

Last updated: August 8, 2026

By accessing or purchasing from My Store ("we," "us," or "our"), you agree to be bound by these Terms of Service. Please read them carefully before using our site.

1. General

These terms apply to all visitors, users, and customers of our store. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

2. Products

We sell two categories of products:

  • Digital Products (e.g., wedding planners, life organizers): Delivered electronically via download link upon purchase. No physical item will be shipped.
  • Physical Products (e.g., outdoor gear): Fulfilled through third-party dropship suppliers. Delivery times may vary based on supplier and shipping location.

We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time.

3. Pricing & Payment

All prices are listed in USD. We accept payment via Shopify-supported methods including major credit/debit cards and Shop Pay. We reserve the right to correct pricing errors and cancel orders placed at an incorrect price.

4. Orders & Fulfillment

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion. For dropship items, fulfillment is handled by our supplier partners — estimated delivery times are provided at checkout but are not guaranteed.

5. Digital Product License

Upon purchase of a digital product, you are granted a personal, non-commercial, non-transferable license to use the file for your own use. You may not:

  • Resell, redistribute, or share the files
  • Claim the designs as your own
  • Use them for commercial purposes without written permission

6. Returns & Refunds

Please refer to our [Return & Refund Policy] for full details. Digital products are non-refundable once downloaded. Physical products may be returned within 30 days under the conditions outlined in our refund policy.

7. Intellectual Property

All content on this site — including digital product designs, images, copy, and branding — is the property of My Store and protected by applicable copyright laws. Unauthorized use is prohibited.

8. Third-Party Services

Our store uses third-party services including payment processors, dropship suppliers (e.g., Zendrop, DSers), and marketing tools. We are not responsible for the practices or content of these third parties.

9. Limitation of Liability

To the fullest extent permitted by law, My Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability shall not exceed the amount paid for the order in question.

10. Governing Law

These Terms are governed by the laws of the State of Wisconson, United States, without regard to conflict of law principles.

11. Contact

For questions about these Terms, contact us at: https://digitallaunchlabus.myshopify.com/ or dbrown201524@gmail.com

 

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We are offering an SMS/MMS mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. The Program uses artificial intelligence (“AI”) technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents. AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that: (a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision. (b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice. (c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience. (d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at [CONTACT METHOD]. By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems. If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out. You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us. Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models. You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions. You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified. For any questions, you can contact us for more information about the program.

Digital Launch Lab

WILLIAMS RD, HAYWARD WI

DBROWN201524@GMAIL.COM